Terms & Conditions

Terms and Conditions of Sale

Welcome to American Flag & Banner Company, Inc.

These terms and conditions outline the rules and regulations for the use of American Flag & Banner Company, Inc.’s Website.

American Flag & Banner Company, Inc. is located at:
5220 Lardon Road NE American Flag & Banner Company, inc., Salem
Oregon – 97305, United States

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use American Flag & Banner Company, Inc.’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of United States. Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using American Flag & Banner Company, Inc.’s website you consent to the use of cookies
in accordance with American Flag & Banner Company, Inc.’s privacy policy.

Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit.

Unless otherwise stated, American Flag & Banner Company, Inc. owns the intellectual property rights for
all material on American Flag & Banner Company, Inc.. All intellectual property rights are reserved. You may view and/or print
pages from https://www.wonderpole.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from https://www.wonderpole.com
  2. Sell, rent or sub-license material from https://www.wonderpole.com
  3. Reproduce, duplicate or copy material from https://www.wonderpole.com

Redistribute content from American Flag & Banner Company, Inc. (unless content is specifically made for redistribution).

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our Web site in the same
      manner as they hyperlink to the Web sites of other listed businesses; and
    5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
      and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long
    as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
    approval of the linking party and its products or services; and (c) fits within the context of the linking
    party’s site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American
      Automobile Association, AARP and Consumers Union;
    2. dot.com community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to help@allflags.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the
    context and format of content on the linking party’s site.

No use of American Flag & Banner Company, Inc.’s logo or other artwork will be allowed for linking absent a trademark license
agreement.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Returns

Please read the following terms and conditions before you make your purchase. We will replace or repair any defective or damaged product. (Do not place product into use). We cannot insure the model Wonder Pole® you purchase will work for or be acceptable for application. Therefore we strongly advise that you read the product materials on our web site, and contact us for any additional information you may need to make an informed decision prior to purchase.

It is impossible, and unforeseeable to predetermine the various applications, methods of use, and conditions our poles and related products may subject to during their use; therefore American Flag and Banner Company, Inc. cannot accept returns for any Wonder Pole® or related products purchased on our web site because they do not meet your expectations of usability.  It is the buyers responsibility to read all of the information on our web site, or use the contact form to ask questions in order to make an informed decision prior to purchase. Under no circumstances should you purchase large quarantines of these poles until you are sure they will work for you.

American Flag & Banner Company, Inc. reserves the right to review each return request on an individual basis. American Flag & Banner Company, Inc. will replace or refund any defective or damaged flagpole, flag or flag accessory. If a damged or defective product is accepted for return your refund will cover the original cost of the product including standard shipping & handling. (American Flag & Banner Company reserves the right to select shipping method). Please contact us within 7 business days.

All other returns will not exclude shipping cost to return the item/s, and in the case of products shipped freight free, the original freight cost to ship the product to you will be deducted from the monies returned to you the customer. Any free shipping offered on our site is considered part of the incentive, and finale purchase of the product. A return voids the purchase, and subsequently the cost of shipping applies to any refund.

All returns must be given a return authorization number by American Flag & Banner Co before you return them, and may incur a 25% restocking charge. No returns are allowed after 15 days of receipt of merchandise (unless otherwise agreed upon). Refunds will cover the cost of the item, excluding Shipping & Handling.

ANY PRODUCT THAT IS NOT IN RESALE CONDITION AS NEW, OR NOT IN ITS ORIGINAL PACKAGE WILL NOT BE ACCEPTED FOR RETURN. A 25% RESTOCKING CHARGE WILL APPLY FOR ALL ITEMS THAT ARE RETURNED FOR REFUND (Restocking charges do not apply to damaged or defective goods).

Please use UPS or Federal Express for returns.

***Free Shipping & Special Offers***

All other returns will not exclude shipping cost to return the item/s, and in the case of products shipped freight free, the original freight cost to ship the product to you will be deducted from the monies returned to you the customer. Any free shipping offered on our site is considered a part of the incentive to buy and retain the product, and finale purchase of the product. A return voids the purchase, and subsequently the cost of shipping the product to you the customer will be deducted from any refunds.

ANY PRODUCT THAT IS NOT IN RESALE CONDITION AS NEW, OR NOT IN ITS ORIGINAL PACKAGE WILL NOT BE ACCEPTED FOR RETURN. A 25% RESTOCKING CHARGE WILL APPLY FOR ALL ITEMS THAT ARE RETURNED FOR REFUND (Restocking charges do not apply to damaged or defective goods).

Resellers and Trade:

You hold yourself forth as an expert in the field, and as such are familiar with the goods, services, and merchandise sold by and purchased for your customers. Returns are not allowed unless approved in writing by American Flag & Banner Company, Inc.  American Flag & Banner Company, Inc. reserves the right to refuse any return except as covered under defective merchandise. All allowable returns will be charged a restocking fee of up to 30%.

Order Cancellation and Related Charges:

Most orders are processed the same day or next business day. Expedited orders may be processed early, and may not be subject to being modified, changed or canceled. If the customer requests an order change or modification a $12.00 charge may apply. The Customer bears full responsibility for the cost of expedited charges. It is the Customers responsibility to insure adequate time for delivery of the product.

Shipping:

We ship most items by UPS. Some items are oversize or require additional handling by UPS and the cost is listed under the method you choose. We reserve the right to suspend shipments and or adjust the shipping charges in the event of war, an act of God, or website errors not under our control. Please note your order may be processed the day of ordering or the following business. American Flag & Banner Company, Inc. cannot be responsible for damaged goods after shipment. PLEASE INSPECT YOUR SHIPMENT UPON ARRIVAL AND REFUSE AND CARTON THAT APPEARS DAMAGED OR OPEN. The customer is responsible to initiate any claim with the carrier.
*** ITEMS PAID FOR BY CHECK OR MONEY ORDER ARE SHIPPED AFTER PAYMENT IS PROCESSED. ***

UPS does not count the day of pickup. If you order on Monday and the order is processed on Tuesday, a 3-Day shipping selection will arrive Friday of that week. We do not guarantee any on time arrivals under any circumstances and will only refund the expedited shipping cost. It is the Customers responsibility to allow sufficient time for order processing and shipping to the desired location. If your product does not arrive in time, and you return it, it will be subject to a restocking charge. American Flag & Banner Company, Inc. is not responsible for late or delayed shipments.

International Orders Including Canada

Please be advised that orders shipped to international destinations (including Canada) may be subject to additional $25.00 processing fee including but not limited to customs tariffs, duties, brokerage fees, excise and local taxes, or any other charge assessed by the receiving country or carrier. American Flag & Banner Company is not responsible for any of these assessed fees which are completely separate and independent from your shipping/handling fee charged. If you would like to estimate these fees contact the carrier directly such as www.usps.com, www.ups.com or www.fedex.com to obtain their policies.

UPS Holiday Schedule

IMPORTANT CHANGE: UPS will be OPEN with pickup and delivery service on the day after Thanksgiving (Black Friday), November 28.
2018 UPS Holiday Shipping Schedule

When you ship your packages, you want a carrier with a proven history of reliable delivery services. That carrier is UPS. The UPS holiday schedule helps you plan ahead to make sure your deadlines are met, gifts arrive on time, and your business meets its goals.
In the United States, UPS observes the following holidays:

Holiday      Date
New Year’s Day      January 1, 2014*
Memorial Day      May 26, 2014*
Independence Day      July 4, 2014*
Labor Day      September 1, 2014*
Thanksgiving Day      November 27, 2014*
Christmas      December 25, 2014*
New Year’s Eve      December 31, 2014**
New Year’s Day      January 1, 2015*

Wonder Pole telescoping fiberglass extension poles, reliable, strong, and made in the USA! Dismiss